1. Order Processing Time
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All orders are processed within 1-2 business days (excluding Sundays and public holidays).
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Orders placed after 5 PM will be processed the next business day.
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Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Time & Delivery
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Standard Delivery: 3-7 business days (depending on your location in India).
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Express Delivery: 1-3 business days (available at extra cost, depending on serviceability).
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Delivery times may vary due to external factors like weather, holidays, or courier delays.
3. Shipping Charges
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Free Shipping on all prepaid orders above ₹999 within India.
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For orders below ₹999, a flat shipping charge of ₹60 will be applied.
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Cash on Delivery (COD) orders may include an additional charge of ₹50.
4. Delivery Areas
We currently deliver across India. If your area is not serviceable, we will notify you and issue a full refund (if payment is already made).
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email. You can use it to monitor the status of your delivery.
6. Delays and Issues
While we aim to deliver on time, delays may occur due to unforeseen reasons. If you haven’t received your order within the estimated time, please contact us:
📞 9599738383 / 9560111336
📧 cottoncuddlesandmore@gmail.com
7. Packaging
We take great care in packing your items securely to ensure they reach you in perfect condition. If you receive a damaged package, please take pictures